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Password help

Effective 20 April 2024

New password format:

  • Must be at least 14 characters
  • Does not require numbers or special characters (sample password: canbepassphrasewithoutnumbers)
  • Default password format sent to new students: tafewaddmmyyyy
  • Password expiry: Every 6 months 

Existing students:

Existing students will be prompted to change their password in line with the new password format, only when their current password expires.

New students:

New students who enrol from 20 April 2024 will receive a default password in the new format. This will be included in the student welcome email.

Or to speak to someone, Student Support is coordinated by staff at our two largest campuses: